Shipping policy
Processing Time
We carefully prepare and pack each order with care. Orders typically ship within 2–3 business days after purchase.
Shipping Carriers
We ship all orders via USPS.
U.S. Domestic Shipping
- First Class Package: 3–7 business days
- Priority Mail: 2–5 business days
- Free Shipping on U.S. orders over $100. For orders under $100, shipping rates will be calculated at checkout based on weight and delivery location.
International Shipping
- First Class Package International: Approximately 7–21 business days
- Priority Mail International: Approximately 6–10 business days
Note: International delivery times may vary based on customs clearance and destination country.
Shipping Costs
Shipping fees are calculated at checkout based on the selected shipping method, order weight, and destination. Customers outside the U.S. are responsible for all customs duties, taxes, or additional fees.
Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Incorrect Address or Undeliverable Packages
Customers are responsible for providing accurate shipping information. Dalbit is not responsible for packages delivered incorrectly or returned due to an incorrect or incomplete address provided by the customer.
If you notice an error after placing your order, please contact us immediately at support@dalbitstudio.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@dalbitstudio.com. We'll do our best to resolve the issue promptly.
Contact Information
If you have any questions or need assistance regarding shipping, please email us at:
Thank you for shopping with Dalbit!